|
1. What is SalesMate+?
SalesMate+ is an inexpensive and complete point of sale
software package for all kinds of shops and business
firms.
2. What all types of
business enterprises can use this software?
This Software is suitable for all types of business environments,
sales transactions as well as services. You can also track all kinds of income
and expense, Add customers, can allow credit if needed and is flexible according
to your own needs.
3. What
are the main facilities and options in sales mate+?
Sales mate+ facilitates full inventory and customer tracking,
provisions for conducting sales as well as services, provision for setting
category wise selling price, printing Various types of reports and customized
bills, information about re-orders, back-up & restore data option, different
levels of Security, Bar code reader and other POS hardware support, product
customization using COM Plug-in technology.
4. Which all Operating systems SalesMate+ will
run?
SalesMate+ will run on all the 32 bit
windows Operating system families (Windows9X/NT/Me/2000/XP/Vista). It should
certainly work in 64 bit Windows OS without any problem although not
tested.
5. What will
be the minimum resolution which SalesMate+
supports?
Our software will very
smoothly work on 1024*768 pixel resolution.
6. Where can I find the latest version of SalesMate+?
You can find the latest version of SalesMate+ on http://www.salesmateplus.com or at http://www.ktsinfotech.com
7. What are the prerequisites before installing
SalesMate+?
Microsoft Internet Explorer Version 4.01
(with DCOM) or later should be installed in the system. For system other than
Windows 9x, this is automatically installed when we install the Operating
system. Also ensure that MDAC 2.6 is installed in your
machine.
8. How do I
install SalesMate +?
You can install SalesMate+ either
directly from the CD we provided for installation or download setup files from
the internet and click on the setup application.
9. Which is the main data file of SalesMate
+?
Main data file of SalesMate+ is SalesMatePlus.mdb.
This is a Microsoft Access 2000 database file which contains the entire
information specific to the Shop entered. This is the most important file of
SalesMate+. Same is the case If you are using SQL Server as your database (with
different file name and extension).
10. How can I restore database file of
SalesMate+?
You
can restore data of SalesMate+ by clicking on the File -> Restore Data.
Please note that only database specific to SalesMate+ will be
opened.
11. How can I backup
the database file of SalesMate+?
You can take the backup
of SalesMate+ by clicking on the File -> Backup
database.
12. Can I
automatically backup the database?
Yes, you can
automatically backup the SalesMate+ Database by enabling the automatic backup
option from Setup->Default Settings->General Settings. Also set the backup
path using BROWSE Button.
13. What do I do if my database is lost or
corrupted?
There is a provision for backing up the data
of Sales mate+ database. If you use this option then you can restore it by
clicking on the File -> Restore Data thereby restoring the previous
data.
14. Can I
connect this software through internet and work as remote login
terminal?
Yes, you can connect
and work as a remote terminal user with a centralized
database.
15. How can
I set the Stock Type?
You can set the Stock Type
from the Setup ->Stock Type Master.
16. How can I set the
Service?
You can set the Service from the Setup
->Service Master.
17. How
can I set the Category?
You can set the Category
from the Setup ->Category Master.
18. How can I set the Miscellaneous
Item?
You can set the Miscellaneous Item from the
Setup ->Miscellaneous Item Master.
19. How can I set the Method of
Payment?
You can set the Method of payment from the
Setup ->Method of Payment.
20. Can I set the currency specific to a
country?
Yes, you can set the currency from the Setup
-> Currency Symbol.
21. Can I set the privileges for different user?
Yes, you can
set the privilege as well as creating new user from the Setup->Manage Users.
For doing this you should have administrative
privileges.
22. Can I bypass
login screen?
You can bypass the login screen from the
Setup->Default settings->General Settings. For doing this you should have
administrative privileges.
23. What is default login name of
SalesMate+?
Default login name and password is
admin.
24. How Can I print
the receipts in DOS Mode (Continuous mode)?
You can print
the document in the DOS Mode by enabling the Print Receipts Continuously mode
from the Setup ->Default settings->Print
Settings.
25. What are the
prerequisites before printing in continuous mode (DOS
Mode)?
The prerequisites for printing in DOS mode
are:
Set the default receipt printer name/port from Setup ->Default
settings->Print Settings.
Install a default printer driver. If the default
printer driver is not installed the printing will not work correctly.
Check
the paper source setup is correct in the printer before printing. Please note
that if the paper source is not setup correctly, Printing will not work
correctly.
26. How can I set the
default receipt printer?
You can set the default receipt
printer using Setup ->Default settings->Print Settings ->Default
Receipt Printer name.
27. How can
I customize the Receipt and Report?
You can customize the
receipts and report using Setup ->Default settings->Print Settings page
->Receipt settings Option/Report Settings Options.
28. How Can I bypass print dialog box?
You can bypass the print dialog box by enabling bypass
print dialog box mode from the Setup ->Default settings->Print Settings
page.
29. How Can I Use Enter Key
in this Application?
You can use Enter key by selecting
Use Enter Key for Easier Navigation from Setup->Default
Settings->Preference Settings.
30. How Can I give default Membership Fee and Security Deposit?
By giving Membership Fee and Security Deposit in Setup->Default
Settings->Preference Settings
31. Can I include income or expense other than sales and
transaction?
You can include items other than sales and
transaction from Setup->Miscellaneous Item Master.
32. How Can I set the picture folder of the
customer?
You can set the picture folder of the Customer
by using Setup ->Default settings->Preferences Settings->Set Picture
Folder Options. Please note that if you Networked SalesMate+ application, you
have to set the Network computer name+ share folder +path
name.
Eg: \\ComputerName\Pic
33. How Can I conduct a sales
checkout?
You can conduct sales from Sales->Sales
Checkout and produce Bill.
34. How Can I conduct a
Transaction?
You can conduct sales transactions from
Transaction->Add Transactions and print Bill if
needed.
35. How Can I re
configure the settings of SalesMate+?
You can reconfigure
the settings either by going through each settings menu or running the
Setup->Setup Wizard.
36. What
are the different Editions of SalesMate + ?
The two main
editions of our pos software are:
1. SalesMate + Starter Edition (Free).
2. SalesMate + Enterprise Edition
Also different multilingual
editions and OEM versions of this software will be available in the days to
come.
37. What are the differences
between SalesMate+ Enterprise and Starter Edition?
Starter Edition is a stripped down version of the
Enterprise Edition. Starter edition is free and is ideally suited for most of
your needs.
38. What is new
in the enterprise edition of salesMate+?
The new
enterprise Edition of Sales mate+ includes Bar code reader, other POS hardware
support etc.
39. Is
SalesMate + available for evaluation purpose?
The
enterprise Edition of SaleMate + is available for 60 days evaluation. After that
time period the software will be automatically downgraded to starter edition if
you didn’t register within this time.
40. How can I Upgrade SalesMate + Starter Edition to
SalesMate + Enterprise Edition?
Purchase a full version of
SalesMate + by registering the product by using the Help->Register
menu.
41. How do I register
SalesMate +?
From the Help->Register the user can
register SalesMate + product. Purchase the registration key from KTS InfoTech
and enter registration details in this dialog. The registration name will be
automatically updated in the shop name. Normally the registration key is
generated for the given shop name. Use this exact registration name and key. All
the bills printed will have this Registration name/Shop
name.
42. How long I can use
this software? Does it have any time limitation?
You can
use this software as long as you need it. There is no time limitation once you
register this product. You can also continue to use the starter edition of the
software but some of its functionalities (as in the enterprise edition) will be
disabled.
43. Do you offer technical support?
Yes, we offer technical support for premium (paid)
customers. When you purchase the software, you will receive free technical
support through phone and Email. Also visit http://www.salesmateplus.com or http://www.ktsinfotech.com for free
updates and bug fixes.
|